Business Intelligence Offshore Outsourcing Success: Enhancing Security Analytics for Exera Myanmar
- Andri Rahman
- Apr 11
- 3 min read
Exera is a leading security services provider in Myanmar, delivering risk advisory, secure logistics, and manned guarding for clients across industries. In a complex and evolving security landscape, Exera sought to enhance how they collect, analyze, and present security risk data—both for internal decision-making and for added value to clients. To achieve this, Exera partnered with BI Solusi (part of Kitameraki), an Indonesia-based Business Intelligence company that also offer offshore outsourcing services, to design and implement a tailored security analytics platform.
Addressing Exera’s Challenges and Strategic Goals
Exera previously relied on manual reporting through Excel, which was time-consuming and offered limited insights. The organization needed a modern BI solution to streamline the collection of security incident data from teams across the country and enable its risk advisory team to analyze this information more effectively.
One of Exera’s key goals was to transition from reactive reporting to proactive risk monitoring. This required a platform that could support both data entry and analytics, allowing the team to gain timely insights into security trends and emerging risks. Additionally, Exera wanted to offer a new data-driven subscription service to clients—providing them with access to real-time dashboards tailored to their specific operations and geographies.
A Tailored Offshore BI Solution Using Tableau
After assessing Exera’s requirements, BI Solusi developed a custom Business Intelligence solution using Tableau as the main analytics platform. This included building a secure, user-friendly data entry application that allowed field teams to input incident reports efficiently. The system was tightly integrated with Tableau dashboards, enabling analysts to generate visual insights, track incident patterns, and deliver more impactful risk reports to clients.
While Exera had defined high-level reporting needs, BI Solusi helped refine these into practical KPIs and designed dashboards that addressed both internal and client-facing use cases. The team worked remotely from Indonesia, maintained close collaboration with Exera through weekly check-ins, iterative development, and responsive support across time zones. With a focus on reliability, expertise, and clear communication, BI Solusi ensured a smooth delivery and strong alignment with Exera’s goals, all while executing the project entirely remotely.
The Results: Improved Efficiency and a New Source of Income for Client
“Working with BI Solusi and Kitameraki was a pleasure. The consultants were knowledgeable, responsive, and truly understood what our organization needed. They delivered on time and within budget, with excellent client focus. Special thanks to William, our project manager, for his creativity and dedication.”— Martin Michalon, Chief Analyst, Exera
The new Tableau-based platform significantly improved Exera’s operational efficiency by replacing manual Excel reports with a centralized analytics system. Risk analysts now have the tools to analyze large volumes of incident data quickly, supporting faster and more informed decisions. The platform also enabled the launch of a new subscription service, allowing clients to access custom dashboards and gain visibility into their own risk profiles—creating a new revenue stream for Exera.
BI Solusi’s offshore team demonstrated strong technical expertise, proactive communication, and the flexibility to adapt to Exera’s evolving requirements. The project was completed on time, with a smooth handover and training process that empowered Exera’s internal team to manage and extend the solution independently. See full review on Clutch
Getting Started with Offshore Outsourcing
BI Solusi offers expert offshore outsourcing services to help companies in Australia, Singapore and other Southeast Asia implement modern analytics solutions—efficiently, affordably, and without compromising on quality. Whether you need help with data visualization, reporting automation, or end-to-end dashboard development, our Indonesia-based team is ready to support your business goals.
BI Solusi is your trusted partner for data-driven success in Indonesia, serving companies in the Southeast Asia region and beyond. We specialize in implementing cutting-edge Data Analytics, Business Intelligence platform, and Big Data solution, complemented by expert Data Science services.
We offer flexible nearshore and offshore BI implementation models to meet your specific needs and deliver the highest-quality results.
Our BI Consulting expertise encompasses Data Integration services (ETL), Data Warehousing, and the utilization of Data Visualization tools such as Microsoft Power BI, Qlik Sense, and Tableau for Reports and Dashboards implementation.
Let us help you unlock the full potential of your data and achieve your business goals.
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